BharathaTechno IT Private Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Lead Management SaaS Platform (the "Service").

1. Information We Collect

We collect information you provide directly to us when using our Service:

Account Information: Name, email address, and other contact details you provide when creating an account.
Lead Data: Information about leads and prospects you manage through our platform.
Usage Data: Information about how you use our Service, including log data and performance metrics.
Communications: Any messages or inquiries you send to us.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send technical notices and support messages
Respond to comments and questions
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraud

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Multi-tenant data isolation
Secure backup and recovery procedures

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

With Your Consent: When you explicitly consent to such sharing.
Service Providers: With trusted third parties who assist us in operating our Service.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Your Rights

You have the right to:

Access and update your personal information
Delete your account and associated data
Opt out of marketing communications
Request a copy of your data
Object to processing of your personal data

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards.

8. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@bharathatechno.com

Phone: +91 9420655627

WhatsApp: +91 9420655627

Address: Sunshree Woods, Office number, F28 to 32, NIBM Rd, Kondhwa, Pune, Maharashtra 411048